by Performance Research Associates : 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

ISBN : #0814414443 | Date : 2009-06-17

Description :

PDF-a537a | Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service(R) series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to… 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) by by Performance Research Associates

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